We understand that customers may sometimes receive an item that does not meet expectations or may change their mind after purchasing. However, we do not offer refunds or exchanges unless the product delivered is faulty or has clear defects.
Please note that all faulty item assessments are handled at our discretion. We reserve the right to refuse a return if we believe the product is not genuinely faulty or has been damaged after delivery.
Order Cancellations
Once an order has been placed, it cannot be cancelled. All purchases are made with your full consent, and we advise you to review:
- Product descriptions
- Size charts
- All product images
Please ensure you are fully satisfied before placing your order.
Pre-Orders
Pre-orders cannot be cancelled for any reason. If you change your mind after placing a pre-order, we will still proceed with processing and dispatching it as scheduled.